Upbeat Consult & YouLearnMe.com

TERMS OF SERVICE

Please read these Terms of Service (“Terms”) carefully before accessing or using the services provided by Upbeat Consult and YouLearnMe.com (collectively referred to as “the Service” or “our Services”), which includes but is not limited to our websites located at http://www.upbeatconsult.com and http://www.youlearnme.com, all online products, training courses (live and self-paced), and consultancy services.

Your access to and use of our Services is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, clients, and any other individuals or entities who access or use our Services.

By accessing or using any part of our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our Services.


1. Acceptance of Terms
By using our Services, you affirm that you are of legal age to enter into this agreement and that you agree to comply with all of these Terms. If you are accessing or using the Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Services and Products
Upbeat Consult and YouLearnMe.com offer a range of professional services, including but not limited to:

  • Online training courses (self-paced and live)
  • Consultancy services in regulatory affairs, compliance, and medical device registration
  • Authorized representative services
  • Access to proprietary content and resources

3. Payment and Refund Policy

3.1. Online Self-Paced Training Courses:
Orders for online self-paced training courses are non-refundable. Due to the immediate access granted to course materials upon purchase, such courses are not eligible for refunds or transfers to other course formats (e.g., live seminars).

3.2. Live Training Courses and Consultations (Non-Attendance & Rescheduling):
For live training courses (in-person or virtual) and scheduled consultancy sessions, the following policy applies regarding participant attendance:

  • Non-Refundable Payments: All payments made for live training courses and consultation sessions are non-refundable in the event of non-attendance or “no-show” by the participant(s) or client.
  • One-Time Rescheduling Option: Participants/clients are permitted a single, one-time rescheduling of a live training course or consultation session to an alternative date, provided they notify Upbeat Consult in writing at least 7 business days prior to the original scheduled date. This rescheduling is subject to availability.
  • Subsequent Non-Attendance: If a participant/client fails to attend the rescheduled live training course or consultation session, or fails to show up on the re-agreed date, the paid fees will be forfeited, and no refund or further rescheduling will be offered. This policy is in place to account for the significant logistical and resource commitments, including trainer availability and operational planning, incurred by Upbeat Consult.
  • Conversion to Online Self-Paced Training (Optional): In certain circumstances, and at the sole discretion of Upbeat Consult, we may offer to convert the fee paid for a live training course into credit for a similar online self-paced training course, if such a course is available. No refund of any difference in course fees will be provided if the online self-paced course is of lower value. This option is not guaranteed and is offered purely as a goodwill gesture.

3.3. General Refund/Transfer Exceptions:
Any exceptions to our general refund or transfer policy are solely at the discretion of Upbeat Consult and will only be considered under specific, documented conditions.

4. Termination
We reserve the right to terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including but not limited to:

  • Breach of these Terms.
  • Fraudulent payment activities.
  • Improper or unauthorized use of our products, content, or Services.
  • Example of improper use: Should Upbeat Consult confirm (through its own verification methods) that your user account credentials (username and password) for any products of YouLearnMe.com or Upbeatconsult.com have been shared with or used by any person other than yourself, your account will be immediately blocked, and no compensation or refund will be provided.
  • In the event of an account being legitimately hacked or stolen, we will endeavor to provide you with new access credentials. However, we cannot guarantee the recovery of any previously stored data or progress in such instances.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

5. Links to Other Websites
Our Services may contain links to third-party websites or services that are not owned or controlled by Upbeat Consult.
Upbeat Consult has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Upbeat Consult shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
We strongly advise you to review the terms and conditions and privacy policies of any third-party websites or services that you visit.

6. Governing Law
These Terms shall be governed and construed in accordance with the laws of the Hashemite Kingdom of Jordan, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in full force and effect. These Terms constitute the entire agreement between us regarding our Services and supersede and replace any prior agreements we might have had regarding the Services.


7. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 10 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, please discontinue using our Services.